The Company
Inns en Route Inc. (
Visit Website) began offering small special hotels in Spain to clients in 1999. Our much-travelled founders were frustrated at the lack of a comprehensive website that showcased some of the wonderful, small and charming inns in the Spanish countryside and coasts that only Spaniards seemed to know about. Since then we've expanded to include many other countries, including exotic Morocco.
Our Service
Our reputation is only as good as the hotels which we represent. We take pride in personally reviewing every hotel on our site, taking our own photogtaphs and meeting the owners so that you get an accurate summary of each hotel. We also monitor client feedback carefully to ensure that our hotels maintain their quality. In addition to our hotel listings, we provide a fast and efficient reservations service. We list
telephone numbers and email addresses so that you can benefit from the knowledge of our well-travelled staff, or you can use our on-line chat service. We operate as a fully-insured and bonded travel agency and are members of the BBB-Online program as well as several other high-profile certification programs.
FAQ
How do I use your service?
You can
phone or email us your specific questions, or you can browse our selection of hotels and enquire about those that interest you.
How much does it cost to use your service?
There is no cost (hidden or additional) to use our service - you pay the same rate, or less, as if you contacted the hotel direct.
How long does it take once I make an enquiry?
We strive to answer within a few hours. Moroccan hotels tend to take a little longer to respond, however we normally will have an answer for you the day of your enquiry. If you have made an enquiry and haven't heard from us in 48 hours, please do contact us again as we do use spam filters and in some situations we may have been unable to contact you.
Do I need a voucher? Who do I pay?
We do not issue vouchers for Morocco. Typically you are required to pay a 15% deposit to Inns of Morocco at the time of making your reservation. The remainder is paid directly to the hotel at checkout.
Are there deposits? What if I cancel?
Inns en Route requires a 15% refundable (less US$15 fee) deposit when making a reservation. Some of our inns require deposits or signed fax forms. If a deposit is required, this is clearly indicated in the hotel deposit policy and notes section. Each hotel sets its own cancellation policy, and this is displayed on its page. Cancellations are subject to this policy and are charged by the hotel direct.
More Kudos
EB Said:
“We would like to thank you for your excellent suggestions, and have booked into one of the inns you recommended. Once again, many thanks for the extra time and work you spent helping us find a special accommodation.”
BB Said:
“You have been most helpful to me in making our arrangements. I will look for you for our next trip to Europe”
MA Said:
“Thank you so much. Your website and services are excellent and I will be sure to use them again”
PT Said:
“Just wanted to let your company know how wonderful the Hotel Villa de la Palmera in Seville was. The hotel itself was beautiful and the staff was exceptional. We had a great experience there and would highly recommend it.”
JW Said:
“As a result of your website i was able to book hotels in all 3 places i wanted to visit prior to travel. Save this!”
RA Said:
“When we travel to Spain again, we shall certainly book through you.”