The Company
Inns en Route Inc. (
Visit Website) began offering small special hotels in Spain to clients in 1999. Our much-travelled founders were frustrated at the lack of a comprehensive website that showcased some of the wonderful, small and charming inns in the Spanish countryside and coasts that only Spaniards seemed to know about. Since then we've expanded to include many other countries, including exotic Morocco.
Our Service
Our reputation is only as good as the hotels which we represent. We take pride in personally reviewing every hotel on our site, taking our own photogtaphs and meeting the owners so that you get an accurate summary of each hotel. We also monitor client feedback carefully to ensure that our hotels maintain their quality. In addition to our hotel listings, we provide a fast and efficient reservations service. We list
telephone numbers and email addresses so that you can benefit from the knowledge of our well-travelled staff, or you can use our on-line chat service. We operate as a fully-insured and bonded travel agency and are members of the BBB-Online program as well as several other high-profile certification programs.
FAQ
How do I use your service?
You can
phone or email us your specific questions, or you can browse our selection of hotels and enquire about those that interest you.
How much does it cost to use your service?
There is no cost (hidden or additional) to use our service - you pay the same rate, or less, as if you contacted the hotel direct.
How long does it take once I make an enquiry?
We strive to answer within a few hours. Moroccan hotels tend to take a little longer to respond, however we normally will have an answer for you the day of your enquiry. If you have made an enquiry and haven't heard from us in 48 hours, please do contact us again as we do use spam filters and in some situations we may have been unable to contact you.
Do I need a voucher? Who do I pay?
We do not issue vouchers for Morocco. Typically you are required to pay a 15% deposit to Inns of Morocco at the time of making your reservation. The remainder is paid directly to the hotel at checkout.
Are there deposits? What if I cancel?
Inns en Route requires a 15% refundable (less US$15 fee) deposit when making a reservation. Some of our inns require deposits or signed fax forms. If a deposit is required, this is clearly indicated in the hotel deposit policy and notes section. Each hotel sets its own cancellation policy, and this is displayed on its page. Cancellations are subject to this policy and are charged by the hotel direct.
More Kudos
RL Said:
“Honestly, this site made our trip more than it could've ever been had we not used the site. We stayed in the the most quaint, and perfect places. I have since recommended the site to mutiple people traveling to Italy, Spain and France (utilizing your other websites). Honestly, the Inns of Spain website made our trip so memorable. Thank You.”
JP Said:
“I dealt with Ashley - very professional, responsive, helpful, especially in taking the time to explain the issues of down-payment, etc.”
JG Said:
“We have just returned from our visit to Spain and would like to thank you for your assistance and to tell you that the hotels you arranged for us were excellent. Thank you greatly for your service. Muchas gracias!”
AR Said:
“Well done. You are a life saver.”
TB Said:
“I especially like the fact that you keep it to hotels that you approve. I am confident that any hotel I choose from your site will be unique and personable.”
JS Said:
“I am very impressed with your efficient service - it is a pleasure to deal with you”
GG Said:
“I found your site through a link from another website. I was immediately very impressed and your website is now on my favourites list”
RW Said:
“The person helping me - Ashley was fanastic! She made the difference. I referred other people to this site just because I received such personized service. Wonderful!!!”